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Privacy Policy and Data Protection

Privacy Policy for Solar Pro Black Hills

At Solar Pro Black Hills, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://www.solarproblackhills.com/ or otherwise interact with our services. By using the Website or providing information to us, you agree to the terms of this policy.

1. Information We Collect Personal Information You Provide

We may collect personally identifiable information when you choose to interact with us, including:
  • First and Last Name
  • Email address
  • Phone number
  • Mailing address
  • Property or site address (for quotes or consultations)
You voluntarily provide this information when you:
  • Submit a contact or quote request form
  • Email us directly
  • Call or text our business
  • Request a consultation or services
This information is used to respond to inquiries, provide quotes, schedule services, and communicate with you. 

2. Information Collected Automatically

When you visit the Website, we may automatically collect:
  • IP address
  • Browser type and version
  • Pages viewed and time spent on each page
  • Date and time of access
  • Device type and operating system
This is collected using cookies and similar technologies to help us improve the Website and understand usage patterns.
Cookies: A cookie is a small text file placed on your device. Most browsers accept cookies by default, but you can usually adjust your browser settings to refuse cookies. Please note that disabling cookies may affect some site features.

3. How We Use Your Information

We use the information we collect to:
 
  • Respond to your inquiries and provide customer support
  • Provide quotes and solar installation services
  • Communicate important information about services, appointments, and updates
  • Improve the Website and user experience
  • Send marketing or promotional emails only if you consent to receive them
 
We do not sell your personal information to third parties for marketing. We may share information with:
 
  • Service providers who assist with Website operations
  • Contractors or partners necessary to fulfill your service (e.g., solar installation teams)
  • Legal authorities if required by law
 

4. Third-Party Links

Our Website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. You should read the privacy policy of any site you visit from a link on our Website.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy or as required by law. For example, we may retain critical contact and service records to comply with legal and regulatory obligations or resolve disputes.

6. Your Rights

Depending on your location, you may have the right to:
 
  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Opt out of marketing communications
 
If you want to exercise any of these rights, please contact us at the address below.

7. Children’s Privacy

The Website is not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that personal information of a child under 13 has been collected without parental consent, we will take steps to delete it.

8. Security

We use reasonable administrative and technical safeguards designed to protect your personal information from unauthorized access. However, no method of transmission over the internet or storage technology is completely secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy at any time. Any changes will be effective when posted on this page with an updated Effective Date. Continued use of the Website after changes are made means you accept the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, or wish to access, correct, or delete your information, please contact:
Solar Pro Black Hills
📍 2125 Jackson Blvd, Rapid City, SD 57702
📞 (605) 430-0534
📧 SolarProBlackHills@gmail.com